Shipping policy

📦 Le’Zai Boutique Shipping Policy
🌍 Shipping Locations
Le’Zai Boutique currently ships to:

Domestic orders within South Africa

International orders to select countries worldwide

Please note: Availability of shipping destinations may vary depending on courier partners.

🚚 Processing Time
Order processing: 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

📮 Delivery Timeframes
Local delivery: 2–5 business days.

International delivery: 7–21 business days, depending on destination and customs clearance.

💰 Shipping Costs
Flat rate shipping for domestic orders.

Calculated shipping for international orders based on weight and destination.

Free shipping promotions may apply occasionally — check our website for updates.

📦 Order Tracking
Once shipped, customers will receive a tracking number via email.

Tracking updates may take 24–48 hours to appear online.

🛃 Customs & Duties
International customers are responsible for customs fees, import duties, and taxes imposed by their country.

Le’Zai Boutique is not liable for delays caused by customs inspections.

📬 Lost or Damaged Packages
If your order is lost in transit, we will assist in filing a claim with the courier.